# Missing Files or Broken Client

## Missing Files or Broken Client

Use this page when game files are missing or the client looks incomplete.

### Common signs

* Sprites or UI look broken
* Maps or textures do not load
* The client behaves like files are missing

### Clean reinstall steps

1. Remove the damaged client folder.
2. Download the newest full client.
3. Extract it into a clean folder.
4. Run the patcher again.
5. Launch the game only after patching ends.

{% hint style="warning" %}
Do not reuse a damaged folder. A fresh install is the safest fix.
{% endhint %}

### Avoid partial fixes

* Do not copy random files from older clients
* Do not patch inside a damaged folder
* Do not mix this client with another Ragnarok install

### Best practice

* Keep one dedicated folder for this server
* Avoid mixing files from older installs
* Patch the client before logging in after updates

### Related pages

* [Installation Guide](/rowiki/guide/installation-guide.md)
* [Missing Launcher or Patcher](/rowiki/guide/installation-guide/missing-files.md)
* [Patcher Repeats Updates](/rowiki/guide/installation-guide/patcher-repeats-updates.md)
* [Patch Notes](/rowiki/server-information/patch-notes.md)


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