> For the complete documentation index, see [llms.txt](https://lokagamers.gitbook.io/rowiki/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://lokagamers.gitbook.io/rowiki/guide/installation-guide/missing-files.md).

# Missing Files

We have received multiple reports regarding the launcher/patcher **disappearing** from the game folder. This issue is caused by **Windows Security (Defender)** automatically removing the file, and can be fixed by adding the game folder to the **Exclusion** List.

Please follow the steps below:

### Windows Security Exclusion Setup

1. Open **Start** and search for **Windows Security**.
2. Open **Virus & threat protection**.
3. In **Virus & threat protection settings**, click **Manage settings**.
4. Scroll to **Exclusions** and click **Add or remove exclusions**.
5. Click **Yes** if **User Account Control** appears.
6. Click **Add an exclusion** and choose **Folder**.
7. Select your **LOKA RO REVO** game folder.

### Video Guide

{% tabs %}
{% tab title="Windows 10" %}
{% embed url="<https://www.youtube.com/watch?v=BonLkFNnO9w>" %}
Windows 10
{% endembed %}
{% endtab %}

{% tab title="Windows 11" %}
{% embed url="<https://www.youtube.com/watch?v=_Eyc2lzvnHM>" %}
Windows 11
{% endembed %}
{% endtab %}
{% endtabs %}

{% hint style="warning" %}
After adding the exclusion, please **re-extract** it into the folder you have excluded.
{% endhint %}

### Prevent it next time

* Keep the full game folder in the exclusion list
* Do not move launcher files between client folders
* Keep one dedicated folder for this server


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