# Missing Files

We have received multiple reports regarding the launcher/patcher **disappearing** from the game folder. This issue is caused by **Windows Security (Defender)** automatically removing the file, and can be fixed by adding the game folder to the **Exclusion** List.

Please follow the steps below:

### Windows Security Exclusion Setup

1. Open **Start** and search for **Windows Security**.
2. Open **Virus & threat protection**.
3. In **Virus & threat protection settings**, click **Manage settings**.
4. Scroll to **Exclusions** and click **Add or remove exclusions**.
5. Click **Yes** if **User Account Control** appears.
6. Click **Add an exclusion** and choose **Folder**.
7. Select your **LOKA RO REVO** game folder.

### Video Guide

{% tabs %}
{% tab title="Windows 10" %}
{% embed url="<https://www.youtube.com/watch?v=BonLkFNnO9w>" %}
Windows 10
{% endembed %}
{% endtab %}

{% tab title="Windows 11" %}
{% embed url="<https://www.youtube.com/watch?v=_Eyc2lzvnHM>" %}
Windows 11
{% endembed %}
{% endtab %}
{% endtabs %}

{% hint style="warning" %}
After adding the exclusion, please **re-extract** it into the folder you have excluded.
{% endhint %}

### Prevent it next time

* Keep the full game folder in the exclusion list
* Do not move launcher files between client folders
* Keep one dedicated folder for this server


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://lokagamers.gitbook.io/rowiki/guide/installation-guide/missing-files.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.